Warranty, Returns and Refunds

Warranty

All straps come with a 12 month warranty (from the date of purchase).

For more information, please see the Warranties and Refunds document from the Australian Government.

Returns and exchanges

In order for us to best resolve any concerns - please refer to our FAQ regarding returns and exchanges over at this link.

Please contact us at contact@watchstraps.com.au if you have any queries regarding returns.

Terms and conditions of return or exchange

  • Returns should be set to Watch Straps Australia PTY LTD - PO Box 8306 Subiaco East WA 6008
  • Please include your name and order number on all returns
  • A $5 shipping and handling fee will be applied to any refunds or exchanges
  • Please include $5 to cover the return postage of any exchanges
  • Refunds will only be accepted if in 'brand new' condition