Warranty, Returns and Refunds


All straps come with a 12 month warranty (from the date of purchase).

For more information, please see the Warranties and Refunds document from the Australian Government.


In order for us to best resolve any concerns - please refer to our FAQ regarding returns and exchanges over at this link.

Please contact us at contact@watchstraps.com.au if you have any queries regarding returns.

Terms and conditions

  • Please mail returns to Watch Straps Australia PTY LTD - PO Box 8306 Subiaco East WA 6008
  • We will offer a refund for any order returned within 4 weeks of purchase
  • Refunds will only be accepted if in 'brand new' condition
  • The refunded amount will exclude any shipping charges from the original order (and in the case of 'free' shipping $5 will be deducted for 'non tracked', $9 for 'tracked' and $15 for express shipping)
  • A $3 restock fee per item will be deducted from any refunds