Warranty, Returns and Refunds
All straps come with a 12 month warranty (from the date of purchase).
For more information, please see the Warranties and Refunds document from the Australian Government.
In order for us to best resolve any concerns - please refer to our FAQ regarding returns and exchanges over at this link.
Please contact us at firstname.lastname@example.org if you have any queries regarding returns.
Terms and conditions
- Please mail returns to Watch Straps Australia PTY LTD - PO Box 8306 Subiaco East WA 6008
- We will offer a refund for any order returned within 4 weeks of purchase
- Refunds will only be accepted if in 'brand new' condition
- The refunded amount will exclude any shipping charges from the original order (and in the case of 'free' shipping $5 will be deducted for 'non tracked', $9 for 'tracked' and $15 for express shipping)
- A $3 restock fee per item will be deducted from any refunds