How long should my order take to arrive?
Same day dispatch
If you place your order on a weekday before 12pm Perth time - we'll get it send out that very day.
Orders placed after 12pm Perth time will be dispatched the next business day.
Standard (non-express) delivery times
Non "express" orders under $50 will be sent using using the Australia Post 'letter' service.
We recommend you use the official Australia Post calculator to determine your estimated delivery time (our postcode is 6101) - choose 'letters' as the type.
Delivery estimates for this service are as follows:
- Perth and surrounds - 2 to 3 business days
- Regional WA - 3 - 5 business days
- Other Australian capital cities - 3 to 14 business days
- Regional non-wa - 5-30 business days
Domestic "Express" delivery times
We recommend you use the official Australia Post calculator to determine your estimated delivery time (our postcode is 6101) - choose 'parcels' as the type.
- Perth and surrounds - 1 to 3 business days
- Regional WA - 1 - 4 business days
- Other Australian capital cities - 2 to 5 business days
- Regional non-wa - 2 - 7 business days
Your tracking number will be sent to you around 3pm Perth time on the day of dispatch.
International Shipping
Our international packages are shipped via FedEx express - and tracking will be provided once the order is dispatched.
Unfortunately this service is quite expensive, however due to issues with Australia Post losing international packages we have been forced to use a more expensive (and reliable) carrier.
Your tracking number will be sent to you around 3pm Perth time on the day of dispatch.
Shipping queries
If you have yet to received your package within 4 weeks of dispatch please send an email to [email protected] and we will investigate.
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